How can I make a withdrawal via Wire Transfer?

The wire transfer method is a quick and easy way to receive your funds directly in your personal bank account.

Bank wire payments have to be sent to a personal bank account under your name. The account must be eligible to receive international bank wires. Company and/or business accounts are not allowed. A SWIFT code is mandatory for all international wire transfers. If your bank doesn't have its own SWIFT code, you will need to provide intermediary bank details. Intermediary banks act on behalf of your bank to facilitate the transfer of funds into your account. Bank wire payments take around 5 to 10 business days to be credited to your bank account.

Please note that bank wires are processed as foreign currency in increments not exceeding the equivalent of AUD $9,500. Multiple pending bank wires are processed with one increment sent every month. There is a fee of $50 per month for withdrawal. Once your bank wire is confirmed as processed, we'll send you the exchange rate, currency and amount to your email address on file.

Despite our continued efforts to minimize losses due to exchange rate fluctuations, we can't guarantee what the final bank rate will be once your bank wire is credited to your bank account. We strongly encourage you to consider using Bitcoin for withdrawals as they are fast, with no fees. Find out more about bitcoin withdrawals.